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Privacy Policy

Rigi Lakeside Apartments
Version: June 2026

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1. Data Controller

 

The party responsible for processing personal data is:

Amstutz Räben AG
Luzernerstrasse
6402 Merlischachen
Switzerland

Email: mail@staylakeside.ch

 

2. General Information

Protecting your personal data is important to us. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and other applicable data protection regulations.

This Privacy Policy explains which data we collect, the purposes for which we use it, and the rights of individuals whose data is processed.

 

3. Collection and Processing of Personal Data

We process personal data that you provide to us directly or that arises in connection with the use of our website and services.

This includes in particular:

  • First and last name

  • Address

  • Telephone number

  • Email address

  • Booking information

  • Payment information

  • Check-in and check-out dates

  • Information submitted through the contact form

  • Technical website usage data

 

4. Bookings

Bookings may be made directly through our website or through external platforms such as Booking.com, Airbnb, or other distribution partners.

For the processing of bookings, we handle the data necessary for this purpose. The privacy policies of the respective booking platforms also apply.

 

5. Payment Processing

Payments may be processed through external payment service providers.

Depending on the booking channel, payment processing may be carried out via:

  • Booking.com

  • Airbnb

  • Other connected payment providers

  • The Bidrento booking system

The privacy policies of the respective providers also apply to payment processing.

 

6. Self Check-In and Access System

We use electronic access systems provided by Salto for digital access to the apartments.

As part of access management, personal data may be processed to the extent necessary to provide and secure access.

 

7. Contact Form

If you contact us via the contact form, we process the information you provide in order to handle your inquiry.

This data is used exclusively for communication with you.

 

8. Website and Hosting

Our website is operated using Wix.

When visiting the website, technical data may be collected automatically, including:

  • IP address

  • Date and time of access

  • Browser type

  • Operating system

  • Visited pages

  • Referrer information

This data is used to ensure the secure operation and optimization of the website.

 

9. Analytics and Statistical Services

We use Wix’s integrated analytics features to evaluate the use of our website and improve our services.

Statistical information about visitors and website usage may be collected for this purpose.

 

10. Google Maps

Our website may include maps provided by Google Maps.

When using the map function, a connection to Google's servers may be established, and data may be transmitted to Google.

Google’s privacy policies also apply.

 

11. Disclosure of Data

We only disclose personal data when:

  • It is necessary for the performance of a contract;

  • We are legally required to do so;

  • Legitimate interests require it; or

  • Consent has been provided.

Recipients may include in particular:

  • Booking platforms

  • Payment service providers

  • IT and hosting service providers

  • Public authorities where legally required

 

12. Data Retention

Personal data is retained only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations.

 

13. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or unauthorized disclosure.

 

14. Rights of Data Subjects

Under applicable data protection law, you have the right to:

  • Request information about stored personal data;

  • Request the correction of inaccurate data;

  • Request the deletion of your data, provided no legal obligations prevent this;

  • Request restriction of processing;

  • Object to the processing of your personal data.

Requests may be sent to: mail@staylakeside.ch

 

15. Amendments

We reserve the right to amend this Privacy Policy at any time.

The version published on the website shall be the governing version.

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